Community Q&A is an available feature for our NCX Paid Members (see What do NCX Members get?). It can be found on each program details page in the Landowner Platform. Learn more about Q&A and how to ask a question below.
Where is the Questions and Answers (Q&A) section?
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Community Q&A is accessible on the program details page below program details and contact terms.
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It is unique to each program, allowing tailored information and specific questions.
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Questions and answers are organized with nested answers which can be accessed by clicking the down arrow (or chevron) on the question.
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Questions and answers rated most helpful will be closer to the top of the list.
How do I ask a question?
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To ask a question simply click the Ask a Question button.
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Note: All roles can ask a question (viewer, admin, and editor)
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This button will open an on-screen dialog that will require a question to be input.
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After you add your question, press submit question and if successfully sent a success banner will appear at the top of your screen confirming.
How long will it take to get an answer?
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NCX will review your question and write a personalized response. It's our goal to provide answers to all questions within one business week.
How do I let others know an answer was helpful?
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You can click on the 'Helpful' button next to the answer to support question ranking.
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The most helpful questions appear near the top.
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You can deselect 'Helpful' by clicking again.